Frequently Asked Questions
If you need to cancel, please call your doctor's office or call 903-558-3333 and speak to our surgical scheduler.
A nurse from East Texas Surgery Center will contact you 3 days before your procedure with specific instructions to properly prepare you for your procedure.
When the nurse calls you with your surgery instructions, you may receive your arrival time during your procedure preparation call. If your surgical time changes, a nurse will call you with your new arrival time. Typically, the arrival time is at least 1-1/2 hours before your scheduled procedure time.
The surgery center is located at 1402 Medical Drive, Sulphur Springs, Texas 75482. It is located behind Christus Mother Frances Hospital and across from Fresenius Dialysis. We have a large parking lot, and you are free to park anywhere that is convenient for you.
Please bring ID, insurance card, pharmacy card and a form of payment (credit card or checkbook) if you have not already made arrangement for both your professional fee and facility fee.
For answers to insurance coverage questions, or to discuss your financial obligation prior to your procedure, call our Business Office at 903-558-3333. Any payment arrangements/plans must be made prior to your procedure date and will require management approval. Please be aware that if your physician determines during your procedure that you need a different procedure(s), or that additional services need to be performed, this could change your financial liability. If financial obligations are not met prior to scheduled procedure, your scheduled time can be altered or the procedure may be canceled. Please note, that you will have a separate professional fee and facility fee.
For your procedure, anesthesia services are provided by Anesthesiologist or a nurse anesthetist. The Anesthesiologist will bill your insurance separately, as anesthesia is not part of your facility fee or professional fee. Depending on your insurance, you may get a separate bill from Anesthesia.
The pathologist will bill separately for their services, if tissue is removed during your procedure. For questions regarding Pathology billing, please contact Pathology Associates at 903-450-4051.
No. By Texas law, a responsible adult (over the age of 18) must take you home. Failure to do so will result in cancellation of your procedure. You will not be allowed to drive yourself home or take a cab home by yourself. Uber, Lyft and other public transportation options are not allowed UNLESS you have another adult traveling with you.
Upon scheduling your procedure, your doctor will give you food and medication restrictions. If you have any questions, please call your doctor's office or call our center at 903-558-3333.
At East Texas Surgery Center waiting family members have access to vending machines, water, coffee, TVs in the waiting rooms, and free wifi.
As soon as your recovery is stable, and you have a responsible adult to drive you home, you will be discharged. You will be provided with instructions for follow-up care at home, along with contact phone numbers to call if you have any questions or concerns after discharge.